10/10 Principle of Business Success

I know that business transformation is not so easy. It’s important for an organization to embrace the change as per market demand. There are many companies this day that has fall into the pit of stubbornness. And, modern managers like you know that if business does not mold as per market demand then it’s easier to lose competitiveness & market share which may resulted to slow death.

So I thought to talk about 10/10 theory which may help you in organissational development

10 principles

These are from the Deming key principles for transforming business effectiveness. The points were first presented in his book Out of the Crisis

1. Purpose to grow: Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.
2. Leadership to change: Adopt the new philosophy. We are in a new economic age. Management must awaken to the challenge, must learn their responsibilities, and take on leadership for change. Eliminate management by objective, numbers and numerical goals. Instead substitute with leadership.
3. Quality product: Cease dependence on inspection to achieve quality. Eliminate the need for massive inspection by building quality into the product in the first place.
4. Minimum cost: End the practice of awarding business on the basis of a price tag. Instead, minimize total cost. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust.
5. Continuous improvement: Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
6. Training. This is required due many reason, quality purpose, productivity purpose and HR purpose. Institute a vigorous program of education and self-improvement.
7. Team work: The aim of supervision should be to help people and machines and gadgets do a better job. Supervision of management is in need of overhaul, as well as supervision of team. Drive out fear, so that everyone may work effectively for the company. 
8. Healthy work ambiance: Break down barriers between departments. People in research, design, sales, service and production or procurement must work as a team, in order to foresee problems of production and usage that may be encountered with the product or service. Eliminate work standards on the factory floor. Substitute with leadership.
9. Zero defects: Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the workforce.
10. Remove barrier: Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of team leader must be changed from sheer numbers to quality. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means, inter alia, abolishment of the annual or merit rating and of management by objectives.

Massive training is required to install the courage to break with tradition. Every activity and every job is a part of the process. Lots of effort required for successful transformation.

10 Business Diseases

The "Ten Business Diseases" which may prevent you from being completely transformed, include:

1. Lack of constancy of purpose (proper vision) and method to achieve
2. Dimmed curiosity toward continuous improvement or growth
3. Emphasis on short-term profits and neglecting long range planning (max-3 year)
4. Evaluation by performance, merit rating, or annual review of performance and relying on only technology to solve problems
5. Unstable workforce or management & lack of their skills or market knowledge
6. Management decision based on opinion rather than facts & tested opinion or lack of proper data or team work
7. Running a company on visible figures alone and excessive costs/lack of fund
8. Seeking examples to follow rather than developing solutions & Excuses, such as "our problems are different"
9. Just reliance on end user for quality rather than process & management decisions. Waiting for complaint to resolve rather than improving service/product quality
10. Placing blame on workforces who are only responsible for 15% of mistakes where the system designed by management is responsible for 85% of the unintended consequences

To conclude

These are 10/10 business transformational theory which may help you to prepare for successful transformation. Moreover, I am passionate about helping business towards success so if you need any further help please feel free to contact me. I am just a click away at jpauljha@gmail.com